How will the future intelligent catering management system be informatized

With the development of the catering industry and Internet technology, the traditional catering system has also been continuously improved, and its functions have expanded from ordering, cash register, etc. to chain management, membership, inventory, procurement, finance, etc., and products have also expanded from front desk POS to various mobile points Caibao, handheld POS, etc. The functions and products of the traditional catering system are becoming more and more abundant, and catering merchants have also tasted the sweetness brought by the informatization of restaurants.

However, with the development of Internet technology, merchants increasingly realized that the improvement of internal efficiency is limited in the end, and began to explore channels to increase turnover from the outside. The original traditional catering system is difficult to meet the needs of catering merchants to increase turnover from the outside due to the closed architecture design and low expansion performance:

1) The online and offline data are not connected, and the only data of the merchant cannot be analyzed and processed in real time, which is of little help to the merchant and lags behind.

2) In terms of member marketing, the traditional catering system can not only increase customer loyalty, but also strengthen the communication and interaction between merchants and consumers, in addition to functions such as stored value and discounts.

It is in the context of changes in business needs that intelligent catering management systems are finding good opportunities that have sprung up. Although the smart catering management system is more in line with the development trend than the traditional catering system and can better meet the business needs of catering merchants, after analyzing several well-known smart catering management systems on the market, it is found that the quality of the smart catering management system is also uneven. . How should a catering business choose its own catering system?

Faced with various catering systems, it is difficult for businesses to choose

After integrating the needs of catering merchants and the characteristics of various catering systems, the concept of an "open source + throttling" intelligent catering management system can help catering merchants make choices and help information companies improve their products. Share one or two.

1. A set of throttling intelligent catering management system

When it comes to throttling, this used to be what traditional catering systems are best at. However, in today's technical background, throttling is not to put forward functional modules such as cash register, warehousing, logistics, personnel, members, supply chain and other frontiers involved in catering as a single system, but to integrate many functions into one, but They cannot build functions mechanically, and cannot do "full and shallow" surface work. It is necessary to open up the interface between functions and effectively allocate resources. (Maybe some people will ask: This versatility is not required by all merchants. Doesn't this increase the cost burden of merchants and reduce the efficiency of system operations? For this question, we will answer at point 3.)

2. An open source intelligent catering management system

On the basis of improving the internal management efficiency of the restaurant, it will be the top priority of this system to help businesses to increase their turnover from the outside. For now, the best way to increase restaurant turnover is membership marketing. Member marketing can not only attract new customers, but also wake up sleeping members, and increase the unit price of customers. This meets the needs of merchants for low-cost drainage and high-efficiency conversion.

Especially after connecting with third-party platforms and opening online and offline data, the data interacts in real time, and the system outlines the consumer portrait behind the data, providing data support for accurate interaction between subsequent merchants and consumers, and truly exerts the role of member marketing. More efficiently meet the needs of merchants to increase turnover.

Open source + throttling, both hands must be grasped, both hands must be hard

In addition to the above two major functions, the proposed system has the following features:

3. Modular combination, free combination according to demand

Modular design is a good way to solve the excessive system functions, because the catering business can freely match the functional modules according to their actual use needs. This not only avoids the waste of system resources caused by idle functions, but also reduces the purchase and maintenance costs of merchants, and also facilitates product deployment and system updates.

4. The data is safe and stable, and the response speed is fast

When data exists as a resource of great value, data security has become the focus of public attention. Especially for the intelligent catering management system using cloud storage, data security is the most basic requirement of merchants.

In addition, the response speed of the system operation and the response speed of the data, especially the response speed during the peak period, are also important indicators for verifying the data performance of a catering system.

5. Simple and convenient, low operation and maintenance cost

Now the catering industry is showing the characteristics of miniaturization, standardization and chaining. It has put forward requirements for chain operations and supply chain systems. The catering system can be compatible with both single-store and chain modes, and it will inevitably be liked by catering businesses. If the system can be automatically upgraded and updated to achieve a low failure rate and ensure that the system can be used without a network, it is a great boon for merchants, which can greatly reduce the operating costs of merchants ’systems.

According to the above points, the mainstream food and beverage systems on the market are analyzed and compared, and the following conclusions are drawn:

1) The traditional catering system has completed the docking of the third-party platform, and it is gradually clouding and transforming into a SaaS system.

2) After comparison, it is found that the best matching catering system on the market is the Kela Cloud system owned by Zero Distance Internet. From the operation experience to the actual effect, this system is more than enough to meet the needs of business throttling + open source.

3) The functions of most intelligent catering management systems are expanding from efficiency improvement to turnover improvement, especially the development of member marketing functions, which will be the main trend of catering system development for a long time in the future.

In this huge hundreds of billions of markets, the forces of all parties are fiercely competitive, and catering businesses are also difficult to choose. As long as the informatization enterprises are able to improve their products and services, help catering businesses improve efficiency and increase turnover, they can be sought after by businesses and stand out from the fierce competition.