How many times has the furniture quality complaints been repeated?

Last week, reader Song called and said that he would like to know about the quality of furniture inspections in order to purchase furniture that is safe. Mr. Song said that he was currently purchasing furniture for new homes. He walked into the pungent smell of some shops and talked with friends. He found that his friends also had furniture quality problems, including some well-known brands. So, what are the aspects of furniture quality inspection? What are the national standards? How many points does the furniture have before entering the market?

National standard "off"

It is understood that China's furniture enterprises have established a standardized management system and a quality management system. In order to strengthen the supervision and management of product quality, the Standing Committee of the National People's Congress passed the "Product Quality Law of the People's Republic of China" in February 1993. Yu Xiusu, secretary-general of the Beijing Furniture Industry Association, said that there are more than forty tests on the quality of furniture in China. The furniture companies must carry out the corresponding full-performance and formaldehyde tests before entering the market. The full-performance test includes physical and mechanical properties tests. Size, stability, etc., also have test standards for wood-based panels and finished products. Each tested product has a corresponding test report, and the product testing methods include sampling and inspection. It is understood that the current furniture quality testing standards only have mandatory requirements for the detection of harmful gases such as formaldehyde, and others are self-disciplined.

Merchant "off"

It is not enough to have the national standard for the quality assurance of the goods. As a specific implementer - from the perspective of each brand merchant, strictly checking the products according to the national standards is also an important guarantee for ensuring high-quality products in the furniture market. According to the person in charge of Qumei Furniture Market, there are two types of quality inspections: sampling inspection and inspection. The AQSIQ will make a sampling inspection of household products at the beginning of each year, and conduct regular sampling inspections. At the same time, large enterprises have their own testing institutions. To ensure that your products meet national standards.

Store "off"

As the terminal management unit of furniture flowing into the market, the store also has certain rights and responsibilities for the quality control of furniture. Yin Yuxin, general manager of Beijing Oriental Home Furnishing Plaza, said that before the merchants settled in, the stores had strict regulations and requirements, in accordance with the regulations of relevant departments. Merchants are required to issue a series of national standards such as business licenses, tax registration certificates, and inspection reports. If a merchant is found to have quality problems, the store will immediately terminate the sale of related brand products, and recalls and complaint investigations will be conducted by the store. Return or advance payment. Mr. Yin said that in order to achieve long-term development, the store must be self-disciplined. Some productive enterprises must have a certain degree of consciousness in order to become bigger and stronger. After all, the word of mouth of consumers is the best touchstone for testing products.

Word of mouth "off"

With the national standards, some stores and merchants also have certain safeguards. However, the quality of furniture is still frequent. In this regard, the person in charge of Gujiajiao believes that the quality of furniture is a minority for every brand, any brand. There is no guarantee that the product qualification rate is 100%. There may be one or two problems with 10,000 products, and it cannot be generalized. For this problem, consumers should treat it rationally, and it is important to look at the brand's after-sales handling attitude. As a consumer, how to choose the ideal product? The person in charge said that you can choose some brands with better reputation, especially those who have used it by acquaintances. This kind of word-of-mouth effect is also a kind of spur to the merchants. It will have a great role in regulating the market to strengthen corporate self-discipline. .

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